Services > Telecommunications

Telecommunications - technology for seamless communication

Nothing is more critical to the success of your business than reliable, cost-effective and up-to-date telecommunication. When you work with us at Tri-City Electric Co. you'll have experienced consultants who can help your organization communicate more efficiently and effectively.

With our financial strength and local ownership, Tri-City Electric Co. is big enough to fix your problems and small enough to care. From Unified Communications to VoIP, our team is ready to assist you with all phases of planning, design, installation and maintenance for data and voice systems.

Download a low-res PDF of our Telecommunications literature.

For a high-res file of our literature, please contact us.

Communications systems

  • VoIP (Voice over IP) and SIP
  • Unified Communications
  • Presence-based communications
  • Voicemail, fax messaging and automated attendant
  • Traditional key and PBX
  • Wireless PBX
  • Mobility solutions
  • Voice-enabled nurse call

Networking and system integration

  • Remote and mobile workforce
  • Multiple site
  • Virtual enterprise
  • Web conferencing and collaboration
  • Point-to-point wireless
  • Computer telephony integration
  • Call accounting
  • Integrated voice response

Contact centers

  • Automatic call distribution (ACD)
  • Multimedia contact center
  • Reporting

Service and support

We offer support agreements to help maintain your telecommunications system and prevent unnecessary downtime. Other service and support offerings include:
  • 24-hour emergency response
  • Performance analysis
  • Network assessment (LAN/WAN)
  • Troubleshooting
  • Technical support
  • Disaster recovery planning

Authorized business partner of:

Mitel Logo

We also support Nortel, Panasonic DBS, SpectralLink, Polycom.

Contact us for more information.